At Vitalityandradiancec, we are committed to protecting your privacy. This policy details how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Introduction
Welcome to Vitalityandradiancec ("we," "our," or "us"). This Privacy Policy explains our practices regarding the collection, use, and disclosure of information that we receive when you visit our website, vitalityandradiance.com (the "Site"), or interact with our services. We value your trust and are dedicated to handling your personal data with care and transparency.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site. This policy may be updated periodically, and your continued use of the Site after such modifications will constitute your acknowledgment of the modified policy.
2. Information We Collect
We collect various types of information to provide and improve our services to you. This includes both information you directly provide to us and information collected automatically through your use of our Site.
2.1. Information You Provide to Us
- Personal Identifiable Information (PII): This includes your name, email address, postal address, phone number, and any other information you provide when filling out forms on our Site (e.g., contact forms, newsletter sign-ups, product inquiries).
- Communication Data: Records of your correspondence with us, including emails, chat transcripts, and customer service calls.
- Survey Responses: Information you provide when participating in surveys or promotions.
2.2. Information Collected Automatically
- Usage Data: Information about your activity on our Site, such as pages viewed, time spent on pages, links clicked, and navigation paths.
- Device Information: Data about the device you use to access our Site, including IP address, browser type, operating system, unique device identifiers, and mobile network information.
- Location Data: General geographical location derived from your IP address.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. You can learn more about this in our Cookie Policy.
3. How We Use Your Information
The information we collect is used for various purposes to ensure we provide you with the best possible experience and services.
- To Provide and Maintain Our Service: Including processing your inquiries and managing your account.
- To Improve Our Site: Analyzing usage patterns to enhance user experience, website functionality, and content relevance.
- To Personalize Your Experience: Tailoring content and product recommendations based on your preferences and browsing history.
- For Marketing and Promotional Purposes: Sending you newsletters, special offers, and information about our products or services that may be of interest to you, where you have consented to receive such communications.
- For Security and Fraud Prevention: Detecting, preventing, and addressing technical issues and protecting against fraudulent or illegal activity.
- To Comply with Legal Obligations: Fulfilling our legal and regulatory requirements.
- For Analytics and Research: Conducting internal research and analysis to understand our audience and improve our offerings.